Shipping & Returns Policy
At Barelli, we aim to dispatch all orders within 1–2 business days. Standard delivery within Australia typically takes 2–8 business days, depending on your location. Orders over $50 qualify for free shipping, while orders under $50 will incur a flat shipping fee, which is non-refundable once the order has been dispatched. A tracking number will be provided once your order is on its way.
Return Policy
- Items must be returned within 7 days of receiving your order.
- Refunds will be issued as money back to the original payment method.
- A 20% restocking fee may apply.
- Buyers are responsible for all return shipping costs.
- For orders under $50 that included a shipping fee, please note: shipping fees are non-refundable once the order has been dispatched.
Uncollected Parcels & Redelivery Fee
If a parcel is returned to us due to an incorrect address or failure to collect it, a redelivery fee may be charged.
This fee covers the cost of reshipping the item to the correct address.
Refunds by Law
Under Australian Consumer Law, you are entitled to a refund or replacement if a product is:
- Faulty,
- Not fit for its intended purpose, or
- Does not match the description provided.